Our Shipping Policy that applies to customers that make a purchase at www.refstore.co.uk is listed herein.

If you have any questions, please contact our customer service team on 01307 552060 or sales.orders@refstore.co.uk 

Shipping Options & Delivery Costs

We offer the following shipping options - you will be asked to select a shipping method at checkout.

UK

• Royal Mail Tracked 24 - £5.25 (delivery aim 1-2 working days)
  
• Royal Mail Tracked 24 (up to £12.00) - £3.99 (delivery aim 1-2 working days)
  
• Royal Mail Special Delivery Guaranteed by 1pm® - £10.00 (Delivery aim next working day)

International

• Ireland Tracked - £10.00 (delivery aim 2-11 working days)  
• EU Tracked - £18.00 (delivery aim 2-11 working days)  
• Worldwide Tracked - £22.00 (delivery aim 2-11 working days)  

High value items as listed below will be sent by Courier as default to ensure tracking & the necessary insurances are provided.

• Ervocom Flags
• Refstore Electronic Flags

Due to regulations regarding the shipment of Lithium batteries, the following item will be sent by courier. 

• Refstore Communication Sets